Words

Evaluation of your property from guests point of view based on its strong and weak points during their stay

managers that apply economic and financial knowledge, staying abreast of market conditions and the wider economy, to assess any impact on a company’s revenues.

the use of analytics to track a vacation rental (or group of rentals) and their performance over time. This helps the owner or distribution channel to maximize revenue and growth.

The total amount of income generated by your property in a particular period

a performance measure used to evaluate the efficiency of an investment (or compare the efficiency of a number of different investments). To calculate the ROI of a vacation rental, the benefit (or return) of the property is divided by the cost of the property.

process of stocking essentials after use for a certain time

a link on the Airbnb website that is used for reporting issues with a transaction, resolving limitations, and reporting unauthorized activity.

an amount of money (usually equivalent to one night’s stay) collected at the time of booking which validates the rental contract. The purpose of the advance deposit is to guarantee a reservation, and the full amount is applied to the guest’s bill upon check-out.

message sent from the vacation rental owner or property manager to guests to verify that the booking was made successfully.

also known as “Booking”. It refers to the lease of a property for a given period of time.