Words

A property where guests have an access to only particular room/s

different categories of room available at a property or properties. Images and descriptions of main features and amenities applying to each room category will usually be included on the property website and across its distribution channels. Prices tend to vary for different room types.

technique of risk management (better known as retention or self insurance) under which an individual or business firm assumes expected losses that are not catastrophic, but protects against catastrophic losses through the purchase of insurance.

a violent disturbance of the peace by a crowd.

a moral or legal entitlement to have or do something

revenue per available room is a performance metric used in the accommodation industry. RevPAR is calculated by multiplying the average daily room rate (ADR) by its occupancy rate. It can also be calculated by dividing the total amount of revenue by the number of available nights.

to annul by recalling or taking back the consent

plan, system, or law has been changed in order to improve it

feedback from previous guests about a property. Reviews are a powerful tool for attracting new bookings and encouraging loyal guests.

statements of rules or standards to review for both parties, i.e. host and guests