As a host of serviced accommodations, guest satisfaction is paramount to receive much-needed positive reviews and repeat customers. There are countless useful tips for serviced accommodation irrespective of whether you are a novice or have been in the hosting business for a while now, that will help you improve your property and customer experience for more revenue in the long run. We are aiming to inform the readers regarding the most practical tips for serviced accommodation in the competitive industry that they can use.
1. Create a Warm and Welcoming Environment
Creating a warm and inviting atmosphere should be one of your main priorities among the numerous useful tips for serviced accommodation. It is essential that as soon as a guest walks into your establishment they feel at ease and home. With a little bit of aesthetic design and good maintenance, your accommodation can greatly enhance the way guests view your services.
Useful Tips for Serviced Accommodation:
- Use neutral tones to make the space feel calm and relaxing.
- Add personal touches like local artwork, fresh flowers, or unique décor items.
- Ensure the space is spotless and odor-free upon guest arrival.
- Consider adding amenities such as a welcome basket with snacks, bottled water, or local delicacies.
2. Offer High-Quality Bedding and Towels
To improve the quality of your accommodation, there are some useful tips for serviced accommodation that most hosts forget about such as linen. There is a noticeable difference in bonds of appreciation when good linens are used as opposed to cheaper ones and this directly impacts the satisfaction of the guests. High-quality linens, pillows, and towels also provide a sense of luxury to the visitors and most likely they would come back again to experience such.
Useful Tips for Serviced Accommodation:
- Choose breathable, hypoallergenic bedding for ultimate comfort.
- Change bed linens and towels between each guest.
- Provide additional pillows and blankets for guests’ comfort.
- Consider investing in high-quality, long-lasting fabrics to reduce wear and tear.
3. Ensure Cleanliness and Regular Maintenance
An unclean property can even be considered as a deal breaker for serviced accommodation to be successful. After all, cleaning and maintenance are important and have to be completed because cleanliness can either make or break a guest’s stay.
Useful Tips for Serviced Accommodation:
- Last but not least, every time a new guest arrives, the bathrooms, the kitchen, and floors, as well as any additional places requiring good cleaning, must be presented in perfect cleaning condition.
- Regular maintenance should also include the detection of leaks, the presence of broken appliances, half-burnt bulbs, and other such appliances.
- Prepare an inventory of areas that had to be wiped including, but not limited to, the kitchen, bedrooms, and lounges.
- If the owner of all assets has several units, then the services of cleaning staff should be employed on the respective assets where it is required.
4. Provide Essential Amenities and More
The unique characteristics of serviced accommodation are in strong contrast with the characteristics of the other types of rentals in a serviced accommodation there is a comprehensive range of amenities. Your viewers will appreciate your efforts even more as they will feel at ease during their visits.
Useful Tips for Serviced Accommodation:
- As a bare minimum, include a microwave, toaster, kettle, and coffee machine in the kitchen.
- Also, make sure to stock up on towels, toilet paper, and other required toiletries.
- For the guests’ convenience, a hairdryer, an iron, and a board should be made available.
- Set a strong wi-fi connection for business travelers or leisure guests who wish to have consistent internet access while on vacation.
- Provide entertainment facilities such as a television with streaming services, books, and games.
5. Use Technology to Streamline Operations
One of the useful tips for serviced accommodation on the other hand is using technological devices, AI, and smart home technology to appreciate what technology can do to ease their operations. Your guests will be comfortable and efficient with smart home devices, and your responsibilities as a host will also be diminished.
Useful Tips for Serviced Accommodation:
- To enhance room temperature management, install smart thermostats.
- Utilize keyless entry systems so that there are no issues with checking in the guest.
- Integrate with booking platforms so that check-in and check-out processes are automated.
- Abide by the new Artificial Intelligence technology in price management and tracking the occupancy of the property.
- Bring smart lights and voice assistants into use to aid the guest experience.
6. Respond to Guests Quickly and Professionally
In serviced accommodation, communication with the guest is crucial for the improvement of the experience of the guest regardless of the situation. Whether they are inquiring about the details or instructions, worried about something, or seeking assistance, an able reply will put a host ahead of the other hosts.
Useful Tips for Serviced Accommodation:
- If possible, ensure to answer guest’s inquiries within an hour.
- Send all the important information including check-in instructions, if any, before the guest arrives at the property.
- Be present to assist with any such problems that arise during the guest’s stay.
- Use automated messages for everyday communication, while important messages for guests should be individualized for each guest.
7. Offer Flexible Pricing and Discounts
Another tip on how to increase occupancy and profits when running serviced accommodation is to be responsive to the demand. Having flexible pricing means that you are able to use useful tips for serviced accommodation hosts.
Useful Tips for Serviced Accommodation:
- Use dynamic pricing tools that adjust prices according to demand, season, and local events.
- Offer discounts for longer stays, early bookings, or returning guests.
- Set up promotions or last-minute deals to attract more bookings.
8. Create a Detailed House Manual
Well well-prepared handover of the house is a major contributing tip on how serviced accommodation can assist the guest to settle in comfortably during their stay. It explains the property’s details, its guidelines, and even what the neighborhood has to offer.
Useful Tips for Serviced Accommodation:
- Include basic appliance usage guides and other important contacts such as Wi-Fi and emergency details.
- Mention eating joints, shops, and sites that would be useful to visitors who are not familiar with the region.
- Say explicitly what is allowed and what is not regarding noise, pets, and so on.
- Prepare people by containing and adding the necessary details within the document regarding where the fireplace or other urgent contact details are found.
9. Maintain a Strong Online Presence
Getting the guests’ attention requires them to have a dominant presence in the digital space. The greater the exposure, the higher the likelihood of reservations. For those who provide serviced accommodation, many marketplaces let them advertise their properties.
Useful Tips for Serviced Accommodation:
- Post your advertisement on Airbnb, Booking.com, or Vrbo.
- Regularly edit your publication by adding new photos, new descriptions, and availability diaries.
- Request guarantee deposits and prompt your satisfied clients to leave positive feedback as well as politely respond to any other feedback.
- Utilize social media platforms and direct channels to promote your listing to prospective clients.
Conclusion
When running a serviced accommodation business, attention to detail, communication, and guest satisfaction are paramount. By observing these useful tips for serviced accommodation, the guests’ experience can be improved, operations enhanced, and more profits accrued. The secret is to remain open to new ideas, seek knowledge, and improve continuously. Be it the pricing strategy, property enhancement with value-added services, or functional use of technology, all these useful tips for serviced accommodation will ensure that hosts get to the top in the shortest time possible.
