Words

The claim of damages, to a liable or insuring company, which result in financial loss from an associated victim party, are a common legal concept.

an individual who interacts with customers/guests on behalf of property owner.

Any additional fee that is unique to a property. For example, most properties will have a cleaning fee, but only those with hot tubs can charge a “hot tub cleaning fee”.

CRM stands for “Customer Relationship Management” and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers.

A privately owned club, often with a membership quota and admittance by invitation or sponsorship, that generally offers both a variety of recreational sports and facilities for dining and entertaining.

A cost for which a business has become liable, even if it has not yet received an invoice from a supplier as documentation of the cost.

Home improvements which impact, above all, the property’s look at feel. For example, painting, installing new flooring or a new fireplace.

Guests who rent your property regarding a business/work visit. Corporate guests are a market that can be available to hotels all year-round.

The act or occupation of writing text for the purpose of advertising or other forms of marketing.

The number of travelers viewing a property online or making an inquiry who decides to actually book it.