Words

tasks and actions involved in running a vacation rental and property management business.

a UK-based startup company focused on technological solutions to property rentals.

online, third-party agents whose websites list accommodation and sell them through their own network. Examples of popular OTAs are Vrbo, HomeAway, Airbnb, Expedia, Booking.com, etc.

when businesses take actions that reflect the business’s brand and messaging.

the practice of neutralizing or compensating for certain negative impacts associated with short-term rental properties.

a liable fees to be made offline, other than the mandatory OTA fees

a measure to evaluate aggressive or attacking behaviour

Terms and condtions made by hosts or the community

the time of year when fewer people travel to a destination and prices are usually at their lowest. Also called the low season.

tax charged to transient guests